Privacy Policy

Welcome to Rumbit's Privacy Policy. This Privacy Policy explains how Rumbit Ventures Limited ("Rumbit," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, and services (collectively, the "Services").

We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

This Privacy Policy applies to all users of our Services, including gift card traders, VTU service users, and visitors to our website. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, phone number, and password.
• Identity Verification Information: To comply with regulatory requirements, we collect your full name, date of birth, residential address, Bank Verification Number (BVN), National Identification Number (NIN), and other identification documents.
• Financial Information: To process transactions, we collect your bank account details and maintain records of your financial transactions within the app.
• Transaction Information: We collect information about the gift cards you trade, including card details, images, and transaction history.
• Communication Information: We collect information you provide when you contact our customer support, respond to surveys, or communicate with us in any way.

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services;
• Process transactions and send related information, including confirmations and receipts;
• Verify your identity and prevent fraud;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests, and provide customer service and support;
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about Rumbit and our partners;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Rumbit and others;
• Personalize and improve the Services, and provide content, features, or advertisements that match your interests and preferences;
• Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards;
• Comply with legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements, and other regulatory obligations;

4.1 Data Storage

We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

4.2 Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encrypting sensitive information using secure socket layer technology (SSL);
• Implementing two-factor authentication (2FA) to provide an additional layer of security;
• Implementing access controls to limit access to personal information to authorized personnel only;
• Using firewalls and intrusion detection systems to prevent unauthorized access;
• Regularly reviewing our information collection, storage, and processing practices;
• Conducting regular security assessments and penetration testing to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, identity verification services, and cloud hosting providers.
• With Business Partners: We may share your information with business partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.
• For Legal Reasons: We may share your information if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our agreements, policies, and terms of service; to protect the security or integrity of our Services; and to protect Rumbit, our users, or the public from harm or illegal activities.
• With Your Consent: We may share your information with third parties when you give us your consent to do so.
• In Connection with a Transfer of Assets: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of such transaction.
• Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or similar purposes.

We do not sell your personal information to third parties for their direct marketing purposes without your consent.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Please note that we may need to verify your identity before responding to your request, which may require you to provide additional information.

We retain your personal data only as long as necessary for delivering our services, complying with legal and regulatory requirements, preventing fraud, and resolving disputes. When your data is no longer required, we either delete it securely or anonymize it for analytical purposes.

7.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

7.2 How We Use Cookies

We use cookies for various purposes, including to:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

7.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The help function within your browser should tell you how to do this.

Please note that if you disable or refuse cookies, some parts of our Services may not function properly.

Rumbit may contain links to websites or services operated by third parties. Please note that we are not responsible for the content or privacy practices of these external platforms. We encourage you to review their privacy policies before submitting any information.

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that such data has been collected, we will delete it immediately.

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on our website or mobile application.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

Your continued use of our Services after we make changes to this Privacy Policy is deemed to be acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: support@rumbitventures.com
• Phone: +2348151247393

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.